Refund policy

Return & Refund Policy

Goldstar Natural Beauty

Last Updated: November 7, 2026

At Goldstar Naturalbeauty, we take pride in providing quality natural beauty, skincare, hair care, and handcrafted products.

All Sales Are Final — No Returns

Due to the personal nature of our beauty and skincare products, all sales are final. We do not accept returns or exchanges for change of mind, personal preferences, or products that have been ordered incorrectly by the customer.

For hygiene and safety reasons, we cannot accept returned soaps, hair oils, hair sprays, pomades, lip balms, skincare products, or other personal-care items.

Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and photos when possible.

We will review your concern and offer an appropriate refund, replacement, or other resolution when applicable.

Nothing in this policy limits any rights or remedies available under applicable law.

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has shipped, cancellations are no longer available.

Handmade Product Variations

Our handcrafted products may naturally vary in color, shape, texture, and appearance. These variations are normal and do not necessarily indicate a defect.

For questions or assistance with your order, please contact:

Goldstar Naturalbeauty

Email: Thegoldstargroupllc@gmail.com

Phone: (561) 225-5321

Website: https://goldstarnaturalbeauty.com

Thank you for shopping with Goldstar Naturalbeauty. We appreciate your support and trust in our brand!